Returns Policy

Returns Policy

Your satisfaction and happiness is our main priority. You may return most new, unworn or defective items within 30 days of delivery for a refund. Please note that shipping fees are non-refundable and you are responsible for paying for postage to get the item back to us.

We will respond quickly with instructions for how to return items from your order. Returned merchandise should include the original packaging and be in the same condition as when it was delivered to you. Please note that we will not accept returns on consumable items such as makeup, cosmetics, skincare products and bath and body products.

 

How do I return an item?

If you need to return an item, please email us at nora@norajanine.com with subject line "Return". Be sure to include the reasons for the return and details about the product you would like to return.